Terms of service

Last updated: November 7, 2026

Shopping with Novelifo

These terms apply to purchases from novelifo.com. We sell exam preparation study guides and practice-question books. Check the exam name, edition and contents before ordering. Exam registration, tuition and professional certification are not included.

Orders and payment

Prices are in US dollars (USD). Applicable taxes and the full order total are shown at checkout before payment. United States shipping is free. Only the payment methods displayed at checkout are available. Orders are released for fulfilment after successful payment confirmation.

Delivery, returns and exchanges

Estimated delivery within the United States is 1 day after successful payment confirmation. See our shipping policy. We accept 30-day returns and exchanges in new or slightly used condition, with free prepaid postal returns, no restocking fee and refunds within 10 calendar days after receipt of the returned book, under our refund policy.

Intellectual property and exam preparation

Copyrights and trademarks remain with their owners. A book purchase does not grant a right to reproduce or distribute protected content beyond applicable law. Study materials are independent educational resources. No passing score, admission, employment outcome or exam result is guaranteed. A revised edition is not automatically included with an earlier purchase.

Corrections and support

Contact us if an order or listing contains an error so we can investigate and provide an appropriate remedy. Do not misuse the website or attempt unauthorised access. Our privacy policy explains how personal information is handled.